Private Personal Assistant · Lifestyle Management · Household & Travel Coordination · Valencia · Remote
Some things
cannot wait.

None should
go wrong.

I am a Private Personal Assistant who has looked after the day-to-day affairs, households and travel of ultra-high-net-worth families. I bring discretion, precision and a calm, proactive approach to keeping private lives running smoothly.

Anastasiia Shabatenko
10+
Years in travel
3
Languages
Law
Degree with award
3M
Corporate experience
Remote
Based in Valencia

Calm, precise,
and always one step ahead.

Most recently I supported five UHNW families in London, managing calendars, appointments, household administration, residential properties and staff, and I relocated one family to London from scratch, from finding their home to hiring their entire team. Before that, I spent several years in luxury travel and lifestyle management, arranging bespoke trips, private events and hard-to-secure experiences for high-profile clients. My earlier career in HR, administration, visa services and cruise operations taught me to stay organised, accurate and composed under pressure. I hold Master's degrees in law and foreign languages (Legal English), speak Ukrainian, English and Spanish, and work remotely from Valencia.

Anastasiia at work

Hotel Okura, Amsterdam

Calendar & diary managementHousehold & residential property managementHousehold staff recruitmentLuxury travel arrangementsPrivate event planningFamily relocationDiscretion & confidentialitySupplier coordination across time zonesVisa & travel documentationProblem-solving under pressure

Results that
made a difference.

From my years with UHNW families and private clients.

Family relocation

Planned and delivered a UHNW family's move to London from scratch, from finding their home to hiring all their household staff.

Family settled in London with home and team in place
Private households

Looked after the personal affairs, properties and staff of five UHNW families in London.

Five families supported simultaneously
Private events

Arranged a VVIP client's wedding, booking accommodation, flights and transport for 300 guests, including performing celebrities.

300 guests coordinated end to end
Exclusive access

Secured a VIP gondola at Jungfrau when completely sold out and a picnic at Mont Blanc for a bespoke Swiss programme.

Sold-out experiences delivered through contacts and persistence
Client portfolio

Supported more than 20 UHNW clients on a daily basis at BSI Lifestyle, including individuals on the Forbes list.

20+ UHNW clients served daily
Trusted network

Built personal relationships with Michelin-starred private chefs who rarely work with outside managers.

Direct access to top private chefs

Pressure, precision,
and people.

July 2025 – October 2026
Senior Travel Advisor / Luxury Travel & Lifestyle Management
Butler & Globe Travel SL · Valencia
Managed bespoke travel and lifestyle arrangements for UHNW individuals and families worldwide.
  • Handled around 80 trips per month for UHNW individuals and families
  • Booked luxury hotels, private jets, private yachts and premium ground transport
  • Secured sold-out tickets and hard-to-access experiences for exclusive occasions
  • Planned bespoke private events, including birthdays, weddings and celebrations
May 2024 – July 2025
Private Personal Assistant & Residential Property Manager
Private UHNW Families · London
Provided personal assistance, lifestyle and household management for five UHNW families in London.
  • Managed complex calendars, meetings, appointments and daily administration
  • Oversaw private London residences, repairs, maintenance and household bills
  • Recruited and coordinated household staff, including private chefs and chauffeurs
  • Planned a family's full relocation to London, from house search to staff hiring
  • Handled everything for clients, from booking routine beauty salon appointments to supporting their existing businesses and even helping them launch new ones
September 2021 – May 2024
Travel & Lifestyle Manager | Personal Concierge
BSI Lifestyle · London (remote)
Delivered bespoke travel and lifestyle services to more than 20 UHNW clients on a daily basis.
  • Supported more than 20 UHNW clients daily, including individuals on the Forbes list
  • Organised luxury holidays and business trips from planning to execution
  • Coordinated accommodation, private transport, experiences and itineraries worldwide
  • Tracked requests, bookings and invoices in the company CRM
September 2019 – September 2021
Human Resources (HR) Specialist
3M · Kyiv, Ukraine
Supported recruitment, employee administration and internal communication.
  • Coordinated recruitment, from CV screening to interviews and shortlisting
  • Arranged business meetings, appointments, corporate events and training sessions
  • Administered employee benefits, leave and confidential HR records
January 2019 – September 2019
Receptionist
3M · Kyiv
  • Managed front-desk operations, calls, correspondence and visitor registration
  • Booked meeting rooms and supported internal and external meetings
March 2015 – January 2017
Receptionist
Norwegian Cruise Line · Oslo
  • Delivered personalised service to international passengers as first point of contact
  • Resolved guest requests and concerns promptly, coordinating with onboard departments
December 2013 – March 2015
Head of Shore Excursions Department
Inflot Cruise & Ferry Ukraine · Kyiv
Led a department of five handling shore excursions for around 20 cruise calls per season.
  • Led a five-person team delivering shore excursions for international cruise calls
  • Won tenders with Royal Caribbean and Compagnie du Ponant and secured Odesa's first inclusion in these lines' Black Sea itineraries
April 2013 – December 2013
Shore Excursion Manager
Inflot Cruise and Ferry Ukraine · Odesa
  • Coordinated private tours, group excursions and tailored passenger experiences
  • Managed guides, transport and suppliers, adapting plans to changing schedules
September 2012 – April 2013
Visa Manager
Inflot Cruise & Ferry Ukraine · Kyiv
  • Advised clients on visa requirements and prepared applications for embassies
  • Handled sensitive personal documents and records with full confidentiality

Law, languages,
and a habit of learning.

2008 – 2013
Master's Degree, Law
Taras Shevchenko National University of Kyiv
2008 – 2012
Master's Degree, Foreign Languages (Legal English Translator)
Kyiv National Linguistic University
With Honours
UkrainianNative
RussianFluent
EnglishFluent
SpanishIntermediate
Anastasiia
Open to new opportunities

The right role
is worth a conversation.

I am open to Private Personal Assistant and lifestyle management roles supporting private clients and families — Valencia, remote.